Hybrid Transaction Flow: Engineered a flexible checkout system that allows merchants to combine subscription redemptions with one-off retail purchases in a single operation.

Research-Led Design: Validated through user research that customers frequently purchase "extras" during subscription pickups; addressed this by integrating a dynamic modifier and cart system into the POS.

Merchant Operations Hub: Developed an administrative dashboard to manage high-volume transactions, featuring itemized digital receipts, refund processing, and detailed interaction histories.

Subscriber Self-Service: Designed a mobile interface for customers to manage their own subscriptions, including a "Skip This Order" feature and clear auto-renew controls to reduce merchant support overhead.