UI/UX Design: PerDiem
A comprehensive ecosystem consisting of a Web POS for merchants and a mobile app for customers, designed to help small businesses launch and manage subscription services.
Role
Founder UX/UI Designer
Industry
Subscriptions
Duration
1 Year
Hybrid Transaction Flow
Engineered a flexible checkout system that allows merchants to combine subscription redemptions with one-off retail purchases in a single operation.
Research-Led Design
Validated through user research that customers frequently purchase "extras" during subscription pickups; addressed this by integrating a dynamic modifier and cart system into the POS.
Merchant Operations Hub
Developed an administrative dashboard to manage high-volume transactions, featuring itemized digital receipts, refund processing, and detailed interaction histories.
Subscriber Self-Service
Designed a mobile interface for customers to manage their own subscriptions, including a "Skip This Order" feature and clear auto-renew controls to reduce merchant support overhead.
Results & Impact
Increased Cart Sizes: Integrated a dynamic cart and modifier system that seamlessly combines subscription redemptions with one-off retail purchases to capture additional revenue.
Operational Efficiency: Delivered a robust administrative dashboard that empowers merchants to effortlessly manage high-volume transactions, digital receipts, and complex refunds.
Reduced Support Overhead: Empowered customers with a self-service mobile interface to manage auto-renewals and skip orders, significantly cutting down merchant support requests.
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